Terms of Use

Last Updated: 10/08/2024

1. Introduction

Welcome to Attendup! By using our platform, websites or apps, you agree to these Terms of Use. If you do not agree, please refrain from using our services.

2. Definitions

  • “Attendup” refers to our online booking platform and all associated services.
  • “User” means any individual or entity that accesses or uses Attendup.
  • “Services” encompasses all functionalities provided through our platform.

3. Account Setup

a. Eligibility: You must be at least 18 years old or have parental consent to use our platform.

b. Account Information: To access certain features, you will need to create an account. Please ensure that the information you provide is accurate and kept up-to-date.

c. Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

4. Using Our Platform

a. License: We grant you a non-exclusive, non-transferable license to use Attendup for its intended purposes.

b. Prohibited Uses: You agree not to use Attendup for illegal activities, to disrupt or interfere with its operation, or to attempt unauthorized access or reverse-engineering.

5. Your Responsibilities

You are responsible for ensuring that your customers comply with these Terms of Use. Any violations by your customers could impact your account and our agreement with you.

6. Fees and Payments

a. Fees: All fees are charged in advance and are non-refundable. Downgrades or cancellations will be applied from the next billing period. Upgrades take effect immediately and may be prorated.

b. Free Trials: We may offer free trials or promotions, which can be modified or removed at our discretion. Creating multiple accounts to exploit free trials is prohibited.

c. Refunds: You have 14 days from the payment date to cancel or change your mind. Refunds will be adjusted to reflect the services already used.

d. Payment Processing: Payments are handled by third-party services. We are not liable for any issues related to payment processing.

e. Price Changes: We may adjust our pricing and will notify you at least 30 days in advance of any changes.

7. Account and Data Management

a. Dormant Accounts: We may cancel accounts deemed inactive at our discretion.

b. Data Deletion: Upon account closure, we may permanently delete all associated data after a minimum of 60 days.

8. Service Availability

a. No Guarantees: Our platform is provided “as is,” and we do not guarantee uptime. However, we strive for at least 99% availability.

b. Maintenance: Essential maintenance is typically performed between 2AM and 4AM, but updates may occur outside these hours. We will strive to notify you in advance. For current system status, visit the Attendup status page.

9. Usage Limits

Some plans include usage limits. We will notify you if you are nearing these limits. Exceeding the limit may restrict some features until you upgrade your plan.

10. Intellectual Property

You may not copy, distribute, or otherwise use any part of our website or app without our express permission. All rights are reserved.

11. User Obligations

a. Accuracy of Information: You must ensure that all information you provide is accurate and up-to-date.

b. Compliance with Laws: You agree to comply with all applicable laws and regulations while using Attendup.

12. User Conduct

a. Respectful Use: Use our platform in a respectful and professional manner. Harassment or abuse of other users is not permitted.

13. Third-Party Links and Content

a. Disclaimer: Our platform may contain links to third-party websites. We are not responsible for the content or practices of these third-party sites.

14. Dispute Resolution

a. Arbitration: Any disputes arising from these Terms or your use of Attendup will be resolved through arbitration rather than litigation.

b. Class Action Waiver: Disputes must be resolved on an individual basis; class actions are not permitted.

15. Force Majeure

We are not liable for failure to perform due to events beyond our control, such as natural disasters or acts of war.

16. Feedback and Suggestions

Any feedback or suggestions you provide become our property. We may use this feedback without any obligation to you.

17. Limitation of Liability for Data Loss

We are not liable for any loss or corruption of data, including data resulting from system failures or other issues.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Kingdom. Any disputes will be settled in the courts of the United Kingdom.

19. Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on our platform, and continued use of Attendup means you accept the updated terms.

20. Contact Us

For any questions or concerns, please contact us.